Dental Appointments and COVID-19: Frequently Asked Questions



Can I put off my dental appointment until after the COVID-19 pandemic is over?

Regular dental appointments are an important part of taking care of your overall health. While it can be tempting to put off your regular checkup until things feel more “normal” again, I advise against it.


Routine appointments give me an opportunity to check for a number of health conditions and catch them early. Some conditions, like tooth decay, can be more difficult, painful and expensive to treat if they are left undetected.


Your health and safety is, and has always been, my top priority. My staff and I are taking every precaution to limit the risk of COVID-19 transmission at your visit.


What about tele dentistry? Can I substitute a virtual visit for my regular appointment?

A phone or video appointment is not the same as your regular appointment. Tele dentistry can be helpful in some situations, such as deciding if an oral health issue you are experiencing is an emergency that requires immediate treatment or if it is something that can wait a bit. If you think you may be experiencing a dental emergency, call my office and we will help you decide if you need to come in.


What are you doing differently because of COVID-19?

There are several science-backed steps my staff and I are taking to help limit the spread of COVID-19.

These include:

  • Increased personal protective equipment including masks, face shields, goggles and surgical gowns or long-sleeved lab coats.
  • Increased cleaning protocols. This includes using disinfectants known to kill the coronavirus that causes COVID-19, removing high-touch items like magazines and toys from waiting rooms and frequently cleaning items like pens and clipboards.
  • Asking you to wear face masks and not bringing additional people to your appointment.
  • Our office is scheduling one patient at any given time to prevent contact between patients and families and we disinfect surfaces after every patient.
  • We encourage you to bring in siblings together, less waiting time for you and they can be seen at the same time.
  • We are allowing parents in the treatment area only with toddlers.


I have heard it is safer to schedule your appointment for first thing in the morning, the office will be cleaner because there have not been patients coming through before me. Is that true?

You should schedule your dental appointment for the time of day that works for you. The same enhanced cleaning protocols occur all day long, including leaving the room empty after a patient leaves to allow the appropriate time necessary as part of thoroughly cleaning and disinfecting the space between patients.


How is your dental team monitoring themselves for COVID-19?

Staff at our practice are subject to daily health screenings. This includes taking their temperatures to make sure they do not have a fever and asking them a series of health-related questions each day to make sure they are not experiencing any symptoms of COVID-19.


You said you cannot see me as a patient because of my COVID-19 risk. Can you do that?

Yes, the safety of our patients and the dental team is our highest priority. As Dentists, we use our professional judgment and guidance from Centers for Disease Control and Prevention (CDC) and ADA to determine risk levels for seeing patients. If it was determined that you were high risk, or had a high temperature on the day of your appointment, we can have a conversation about which factors determined delay of service, so that you can self-monitor and reschedule.


Click or Tap Here Learn More About Your Dental Appointment.

Pediatric Dentist @ West Cary

Your Child's Smile is Our Passion
Your Child's Smile is Our Passion

map      (919) 617-7878

Pediatric Dentist @ West Cary

Your Child's Smile is Our Passion
Your Child's Smile is Our Passion